REFUND POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a full refund within 3 days of customer receipt. To be eligible for a return, you must provide at least 80% of the purchased product - still frozen, sealed and in its original package. You’ll also need the receipt or proof of purchase. Due to the storage requirements of frozen goods, and the inability for us to verify they were properly handled, we are unable to offer refunds past the three-day window. To request a refund, please email our customer service team at customerservice@kenstonfarms.